Requesting and Using Organisation and Personal Information
We take your privacy seriously. Bionow is a not-for-profit membership organisation for companies and organisations within the life sciences sector in the North. Bionow’s core business is the provision of membership services to our Members and the delivery of networking events and conferences for the benefit of the northern life sciences sector as a whole. Our customers are people from member organisations who register as users, people who register to attend Bionow events and those who register to receive the Bionow newsletter.
During online registration we request information about your organisation including the organisation name, area of business, number of employees, website and business address. Our aim in collecting this information is to better understand what you and your organisation will find most useful within our website and other resources so that Bionow can continually improve its services.
On registration for Membership or Event booking we also request personal information including your name, organisation, job title, business email address, and office phone/business mobile number. We collect these personal data from our customers so that we can include you on the Bionow Mailing List and thereby contact you with relevant information about our services and events, via our regular customer e-newsletters.
Bionow holds and processes this personal information submitted by our customers under the lawful basis of Legitimate Interest and customers can unsubscribe from the Bionow Mailing List at any time.
Bionow’s wider network
As an organisation, Bionow strives to support the whole northern life sciences sector, so Bionow’s network of contacts extends well beyond our direct customers. Bionow has built and maintains an extensive network which includes people we have met and through various enquiries we receive via telephone and email in which personal details are exchanged via mutual consent. We may also gather details from publicly available sources e.g. company websites to strengthen and grow the Bionow network of relevant businesses and the key individuals involved. In all cases the personal data held is securely held within a CRM and is restricted to name, organisation, job title, business email, office phone and business mobile. Organisations and key contacts may be profiled by business area and expertise respectively. Bionow does not hold personal data beyond the point of relevance in accordance with the principle of privacy by design.
Anyone can make a request to see their personal data held by Bionow on our website (www.bionow.co.uk), the CRM or e-marketing system and a report will be provided. In addition, anyone can request that their personal data is erased, however such erasure may mean that the individual can no longer access Bionow services such as online event bookings. All members of staff at Bionow process personal data in the usual course of providing services to our Members, managing event attendance or carrying out business transactions. Bionow does not hold personal data which would compromise the rights and freedoms of individuals if a data breach were to occur and all staff are trained in the importance of data accuracy and the confidential nature of personal data held by Bionow.
Information we collect about website visitors
We may also collect aggregate data based upon website usage. These data allow us to assess the popularity of certain areas of the website and our services and raise the level of our service performance. These data are collected using 'cookies'.
Disclosure to Other Parties
We do not pass, sell, trade or rent personal details entered on this website to others. In delivering value to your organisation as a Bionow Member we may put you in touch with relevant preferred suppliers, other Members or individuals where there is clear value on both sides in making the two-way connection. We may also provide aggregate statistics about users, their usage behaviour and related site information to reputable third parties. You are able to exclude yourself from receiving any third-party information, or from having your personal information released by informing Bionow of your wishes.
We reserve the right to access and disclose individually identifiable information under the lawful basis of Legal Obligation to comply with applicable laws and lawful government requests, to operate our systems properly or to protect ourselves or our users. Under the lawful basis of Contract we also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website, and that use is deemed by Bionow to be inconsistent with these Terms and/or any Additional Terms.
Whilst Bionow uses reasonable care in publishing the information found on this web site, it is provided purely for information and you should not rely upon it without seeking further guidance and making independent enquiries.
Bionow gives no warranty over the completeness, accuracy, currency, adequacy, suitability or functionality of this website, or of the information it contains nor makes any such warranty in respect of any information carried on any website operated by a third party which may be accessed from this website, nor that the information on this or any third party website has in any way been verified by Bionow.
Bionow gives no guarantee of the continued existence or availability of any appointment, event or offer advertised on this site. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet your requirements.
This website was created in England. Any interpretation of its content, claims or disputes (of whatever nature and not limited to contractual issues) shall be subject to the exclusive jurisdiction of the English Courts under English law.
Photographs and videos
We may take photogaphs and videos at our events and at our networking activities. These materials may be used to promote our activities to others and may be published in print or online. When capturing photographs and videos we do so under the legal basis of legitimate interests. If you are attending one of our events and do not wish to appear in video footage or photographs then please let us know and we will try our best not to capture or retain any images or footage of you.
All information incorporated within this web site is © Bionow. Unauthorised use of Bionow trademarks, trade names and logos is prohibited.
Customer Feedback and Complaints
We welcome questions and comments about any issues. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to firstname.lastname@example.org
This Policy & These Terms
Reviewed April 2023.
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